Last Updated: July 6, 2024

 

Welcome to You Can Stitch With Us! This Shipping, Returns, and Refunds Policy outlines the terms and conditions regarding the shipping of physical products, and the process for returns and refunds. Please read this policy carefully. By using our services and receiving physical products from us, you agree to the terms outlined below.

 

1. Shipping Policy

 

We strive to ensure that all physical products included with our services are delivered in a timely and efficient manner.

 

a. Shipping Locations: We currently ship physical products only within India.

 

b. Shipping Time: The estimated delivery time for physical products is 7-14 business days from the date of dispatch. Please note that delivery times may vary based on your location and other factors beyond our control.

 

c. Shipping Costs: Shipping costs are included in the price of the services provided, unless otherwise specified.

 

2. Returns Policy

 

If you receive a damaged or defective physical product as part of our services, you may return it for a replacement or refund.

 

a. Return Eligibility: To be eligible for a return, the item must be in its original packaging and condition, and you must provide proof of purchase of the service. Returns are only accepted for damaged or defective items.

 

b. Return Process: To initiate a return, please contact us at youcanstitchwithus@gmail.com within 7 days of receiving the item. Provide your order details and a description of the damage or defect. We will provide you with instructions on how to return the item.

 

c. Return Shipping Costs: We will cover the cost of return shipping for damaged or defective items.

 

3. Refunds Policy

 

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

 

a. Refund Approval: If your return is approved, we will process your refund within 7-10 business days. The refund will be issued to the original method of payment.

 

b. Partial Refunds: In some cases, only partial refunds may be granted (e.g., if the item is not in its original condition, is damaged for reasons not due to our error, or is returned more than 7 days after delivery).

 

4. Contact Us

 

If you have any questions or concerns about our Shipping, Returns, and Refunds Policy, please contact us at:

 

Email: youcanstitchwithus@gmail.com

Whatsapp: +91 9633400597

 

Thank you for using You Can Stitch With Us!